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ACCÈS MONTRÉAL network

Do you have questions, comments, or suggestions? We are at your service, seven days a week, 365 days a year!

  • By phone – One easy-to-remember number: 311
    • Information and general services: Monday to Friday, 8:30 a.m. to 8:30 p.m. on weekdays and from 9 a.m. to 5 p.m. on Saturdays, Sundays and holidays.
    • Public works and maintenance (rapid response): 365 days a year, 24 hours a day
    • To reach the city outside the island of Montréal: 514-872-0311
    • For the hearing impaired: 514-872-0679
    • Emergencies (police, fire and ambulance): 911
  • In person

    For service or transactions in person, come to one of our 24 service counters in the boroughs.

By e-mail

Send us your comments, questions, requests or complaints about the activities and services of the city and its boroughs.

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